When you lose your connection, the app can show a compact, read-only snapshot of work and safety information that was synced to your device. This is useful in the field for checking essential details without waiting for service to return. The snapshot is not the complete online detail page, so changes, photos, and linked items remain unavailable until you reconnect.
The available summary depends on the type of item:
If the item was not previously synced, the app shows This record isn’t synced yet and explains that you should open it while online so it can sync to your device. The item remains unavailable offline until that happens.
No. Only supported detail types with a locally synced copy can be shown. If a page is not available, the app displays Page not available offline.
The list and each individual detail are saved separately. The item may not have been opened or synced while you were online. Reconnect, open the item, and allow it to sync before going offline again.
The offline detail view is a compact reference view. Its full editing experience, photos, and linked items are unavailable until you reconnect.
It is current only as of the last successful sync to your device. Use Sync status to check sync information, and reconnect before making decisions that depend on the latest details.
It means a change is waiting to sync after connectivity is restored. Keep the app open while online and check the sync status before treating the change as complete.