If you are having trouble signing in to 3PM Drive or need to use a different email address, follow the steps below. 3PM Drive uses a sign-in code sent to your email instead of a password.
A sign-in code is valid for 10 minutes. If it has expired, select Resend code after the waiting period and use the newest code.
Enter the six digits exactly as shown in the email. You have up to five attempts for each code. After too many incorrect attempts, request a new code.
You must have an eligible admin account to sign in to 3PM Drive — System Admin. If you see “No admin account found for this email,” check that you entered the email address associated with your admin access.
If 3PM Drive says it could not send the code, check the email address and try again. If the message continues, wait briefly before requesting another code.
You can change the email address after selecting Send sign-in code, while the six-digit code fields are displayed.
Changing your email clears the code you were entering. A code sent to the previous email address cannot be used for the new email address.
No. 3PM Drive signs you in with a six-digit code sent to your email.
Each sign-in code lasts for 10 minutes. It is also limited to five attempts.
For 60 seconds after a code is sent, Resend code is disabled. Wait until the countdown ends, then select it to request a new code.
Yes. Select Change email, enter the correct email address, and select Send sign-in code again.
Confirm that you are using the email address linked to your admin access, request a new code after the 60-second waiting period, and enter it before it expires. If you still see an error, contact the person who manages your 3PM Drive admin access.
