3PM Drive helps you report Defects, track their status, review details, and coordinate corrective work from the Defects area. You can also use search, status tabs, filters, attachments, and Work Orders to keep follow-up work visible.
To return to the list from a Defect, select .
Defect Name, Reported At, Asset, and Severity are required. A Comment is limited to 2,000 characters.
You can use Edit to update an incomplete Defect. Completed Defects cannot be edited, and you cannot create a Work Order from a Completed Defect. For an unfinished Defect, select Create work order to start corrective work. If you select multiple Defects in the list, use Update Status to apply one of the available statuses to all selected Defects.
A Defect can be Open, In Progress, On Hold, or Completed.
Yes. Select the Defects in the list, open Update Status, and choose the new status. The action is available when one or more Defects are selected and your permissions allow the change.
3PM Drive locks Completed Defects because they are treated as resolved. You can still open View and review their details and attachments.
Yes. Open the Defect, select Edit, and add the file under Attachments, if you have permission to edit it.
A Work Order cannot be created from a Defect when the Defect is Completed or already has a Work Order Number. You also need permission to create a Work Order.
Inspection identifies a Defect raised from an inspection. Fault identifies another source of the Defect, such as an issue reported by a user.
Open Defects and turn on the archived-view toggle. From there, you can use Unarchive or, when permitted, Delete.
