How can we help?

Set up access to 3PM Drive and create your first asset.

Resolve common problems with signing in to 3PM Drive and changing your email.

Use Dashboard and its Widgets to review fleet activity, maintenance status, inspections, and operational summaries.

Manage Your forms and form defect settings in the Forms sub-area of Inspections.

Review the Exception Report and configure Inspection Settings and inspection defect settings.

Resolve common Inspections problems, including Form Builder Unavailable messages and issues with forms and inspection data.

Create, update, inspect, and monitor assets using Identification, Vehicle Specifications, Service History, and Notes.

Report and review Defects in the Defects area.

Plan, assign, complete, cost, and communicate about Work Orders.

Manage Checklist Items, create Service Plans, and review the Asset Service Schedule in Maintenance Planning.

Record and review Fuel transactions, consumption information, Issues, and exported Fuel data.

Maintain Drivers records, licences, fitness information, and inspection compliance.

Manage People & Teams, including Users, invitations, memberships, and work assignments.

Create Roles, add Permissions, and control access for teams and staff.

Manage Vendors and keep supplier contact details ready for maintenance work.

Use Vendor Portal to review assigned Work Orders, attach files, send messages, and respond.

Resolve common Vendor Portal access and Work Order response problems.

Manage Profile and Settings, including Personal Information, Work Access, Account settings, and Your organisations; the aggregate Administration area is covered through the relevant feature docs.

Understand how AI Assistant conversations can help you ask operational questions and revisit useful threads.

Understand the main areas of 3PM Drive and how they support asset, inspection, maintenance, purchasing, fuel, and people management.

Keep track of known limitations that may affect how you use 3PM Drive.

Decode the product terms used across 3PM Drive.